YHP Call Tracking
How do you know where your calls are coming from when the phone rings? If your answer is "we ask the customer when they call," then you are like many other business owners. We applaud you for having a tracking system in place - that is the first step!
At Hometown Pros we believe that the best source of lead tracking is actual data. While your customer may do their best to recall where they saw your advertisement, is it really their responsibility to drive your marketing data? In fact, based on our YHP call Tracking data, up to 25% of callers give false information when asked how they heard about your company. That's one out of every four leads you receive that could be mis-tracked.
What if you could count on the data to be accurate every time? With YHP Call Tracking you can.
How does YHP Call Tracking work?
- We provide a specific phone number to your business that captures every call, records the call and gives you all the callers' data. This includes the caller's name and address when listed.
- Never miss a call again. Based on our YHP Call tracking data over 50% of callers hang up when they do not reach a live voice when calling your business. With YHP Call Tracking, the call is captured before it rings to your office, so you will never miss another caller.
- Online reporting allows you to listen to every call. Easy to read reports provide you with real time data on every call. Caller name, address, time and date of call. You can even listen to the recording of each call you receive. Ever wonder how your staff sounds to a caller when they answer the phone? Are they giving the right information and answers to questions? Stop wondering and start listening.
Why do I need YHP Call Tracking?
- Know who is calling you and when
- Track promotions, advertisements & even you website traffic
- Have accurate data that shows you what advertising is working and when
- Listen to the calls to know what callers are asking for and how they are being handled
To get started with YHP Call Tracking call us today! Programs start at $10.
